Customer Experience Management companies

Qualtrics is the experience management company behind the XM Platform, combining customer experience signals and research with text analytics, synthetic audienc…

Everise is a global customer experience company combining AI-powered technology with trained specialists to deliver human-centered solutions for complex, regula…

Foundever® is a global CX outsourcing provider delivering 9 million customer experiences daily across 45 countries in over 60 languages.

NICE is a global software company providing AI-powered automation and augmentation tools for contact centers and customer experience management.

TTEC Digital designs and implements customer experience solutions combining AI, analytics, contact center platforms, and omnichannel technology for businesses g…

Narvar provides a post-purchase platform for retailers that manages tracking, returns, notifications and delivery insights to personalize customer experience an…

Percepta is a global customer experience company specializing in designing and operating customer journeys for the automotive and mobility industry across 60 ma…

Customer.io builds a customer engagement platform that helps businesses send personalised messages and create customer journeys using real-time behavioural data…

UnifyCX develops AI-driven customer experience solutions at scale, operating within the customer experience technology sector.

Lucidya provides an AI-native Customer Experience Management platform with specialized Natural Language Understanding for Arabic sentiment analysis across 15 di…

Hinduja Global Solutions is a global customer experience management company using AI, automation, and digital services to support organizations across nine coun…

Connect is a global AI-enabled CX specialist and digital transformation partner, founded in 1992, helping organisations modernise customer journeys and optimise…

Zendesk is a service-first CRM company that builds AI-powered software to help businesses deliver exceptional customer and employee service across all channels,…

Cresta is a generative AI platform for contact centers that captures top-performer expertise, provides real-time insights, and automates complex customer conver…

Decagon provides a conversational AI platform enabling brands to deliver personalised customer experiences at scale across chat, email, and voice channels.

Probe Group is a CX and BPO company with 19,000+ staff across 17 delivery centres, combining digital transformation services with human-led customer and employe…

LivePerson provides a conversational AI platform enabling brands to manage customer interactions across digital and voice channels at scale.

Capacity is an AI-powered support automation platform, founded in 2017, that helps organisations automate customer and team support interactions using artificia…

Regal builds AI-powered autonomous agents and a platform for enterprises to improve customer experience in contact centers.

Kustomer is an AI-powered customer service platform that unifies conversations and data into a single timeline, combining automated AI agents, agent-assist tool…