Hinduja Global Solutions Ltd (HGS) is a global provider of customer experience management, helping organizations through AI, automation, and digital business services. The company has been in operation for over four decades and maintains a presence across nine countries.
HGS employs more than 18,000 people and serves over 1,100 clients, including many of the world's leading brands. Its technical domains include AI, automation, data, and analytics. The company offers products such as Agent X, an AI-powered contact centre platform.
The firm operates with a people-first philosophy and a customer-obsessed ethos, aiming to foster growth, recognition, and fulfillment for its employees while delivering integrated CX capabilities to its clients.
