Foundever® is a global customer experience (CX) outsourcing provider founded in 1994. Headquartered in Nice, France, the company operates across 45 countries, employing approximately 150,000 associates who deliver more than 9 million customer experiences daily in over 60 languages.
The firm's services encompass customer care, technical support, sales retention, and back-office operations, underpinned by AI-driven capabilities. It serves a range of major international brands, utilising a network of global delivery hubs alongside work-at-home programmes to manage its large-scale operations.
Foundever® positions its operational philosophy around the link between employee experience and customer outcomes, focusing on enabling lasting client relationships. Its services are designed to provide comprehensive CX solutions for enterprises requiring multilingual, multinational support infrastructure.
