Founded in 2013, Front Analytics develops Front, an AI-powered, all-in-one customer service platform designed to bring core support channels into a single, collaborative workspace. The company's product integrates AI capabilities with collaboration software to serve teams handling customer communications. Over 9,000 organizations currently use the platform.
The company is headquartered in San Francisco and maintains offices in Chicago, Paris, Dublin, and Santiago. It employs around 300 people and has raised $204 million in funding. Front Analytics operates in the customer service and software sectors, focusing on tools that streamline team-based support workflows.
Front Analytics has been recognised as a Great Place to Work and is a Y Combinator Top Company. The firm states a commitment to optimizing for impact and authentic collaboration, with a mission to enable high-quality customer service across teams.
