E2E Alignment Healthcare USA, LLC operates under the Alignment Health brand as a Medicare Advantage company focused on delivering personalized healthcare to seniors. Founded in 2013 and headquartered in Orange County, California, the company employs more than 1,000 people and serves members across Arizona, California, Nevada, North Carolina, and Texas.
The company's model combines human clinicians and care specialists with proprietary technology to coordinate care across in-person, virtual, and in-home settings. Central to this is AVA™, its artificial intelligence platform, which is used to predict care needs and support care coordination. A 24/7 concierge center handles member calls around the clock. Predictive care modeling and data analytics underpin the company's approach to anticipating health needs before they become acute.
Alignment Health describes its team as comprising clinicians, care specialists, and technology professionals, and frames itself as a learning organization that refines its approach through data insights and community feedback. Its stated values include prioritizing seniors, supporting clinicians, and grounding decisions in data. The company has been named a Fortune World's Most Admired Company.
