Voiceops is building an AI platform designed to analyze millions of customer conversations for consumer-facing businesses. The platform uses artificial intelligence, natural language processing, and data analysis to transform these interactions into actionable insights, uncovering what happened and why. The company operates in the telecommunications, insurance, and education verticals, processing calls at a scale of millions.
The company is based in New York City and is at the Seed stage of funding. Its team values a fast-paced environment, with cultural emphasis on shipping quickly, learning constantly, and engineers having real ownership. The team structure is described as tight-knit, with a preference for people who move in hours and days and who have demonstrated long tenures and high achievement in previous roles.
