We're building the AI agent management platform that's transforming how enterprises handle customer service. Founded in 2018 by Malte Kosub and Stefan Ostwald, Parloa helps companies like Allianz, Booking.com, and IKEA automate their contact centers with AI agents that can handle millions of conversations while maintaining a human touch. Our team of 380+ people across Berlin, Munich, and New York is focused on closing the gap between companies and their customers through intelligent, scalable automation.
What drives us is the belief that every customer interaction should be as easy as talking to a friend. We've poured years into developing technology that doesn't just respond to queries but actually understands context and builds relationships over time. After reaching unicorn status and securing $350 million in Series D funding at a $3 billion valuation, we're scaling rapidly to bring our AI-powered platform to more enterprises worldwide. We're not just automating support - we're reimagining how businesses and customers communicate.
