Connectly builds AI-powered conversational agents designed to manage the full customer lifecycle for enterprise retailers and other large organizations. The company deploys conversational artificial intelligence across WhatsApp, messaging, voice, and other channels, automating tasks from cart recovery and customer support to marketing outreach. The platform aims to deliver personalized experiences that drive revenue growth at scale.
The company operates with 70+ experts across offices in San Francisco, Bogotá, and Athens, serving a distributed, hybrid workforce. Its customer base includes IKEA, Santander, and Mondelez, reflecting a focus on enterprise-scale deployments across retail, financial services, and consumer packaged goods.
Connectly's technical foundation centers on conversational AI capabilities: natural language processing, omnichannel deployment, voice automation, and customer lifecycle automation. The company frames its mission around democratizing artificial intelligence and converting customer interactions into business opportunities within what it identifies as a $130 billion conversational commerce market.
