Maple is a voice AI company that provides 24/7 phone answering solutions for restaurants, local businesses, and the hospitality sector. Its core offering is a voice AI phone answering solution that uses human-like agents to handle calls. These agents take orders, book reservations, and process payments, integrating directly with a merchant's existing point-of-sale system.
The technology is built on voice AI and natural language processing. The system integrates with over 50 major POS systems and reports resolving 92% of calls without human intervention. The company serves thousands of customers and operates from New York.
Reported performance metrics include an average response time of 2.3 seconds, a customer satisfaction rate of 94%, and a 25% increase in average ticket size for clients using the service.
