Assort Health develops AI-powered conversation systems for healthcare, designed to manage patient interactions across phone, text, and messaging. Its technology integrates directly with clinical Electronic Health Records (EHR) and Practice Management Systems (PMS) to streamline communications that are often fragmented. The company's core product, an AI Voice Agent, handles the entire patient journey, from initial referral and scheduling through intake and follow-up.
The platform is deployed at scale, having processed over 190 million patient interactions for thousands of providers across more than 20 medical specialties, including orthopedics, cardiology, and dermatology. Its operational data includes 62,000 care protocols and 1.6 million decision pathways. For practices, the system has demonstrated reductions in average hold times from 11 minutes to under one minute and first-call resolution rates exceeding 90%.
