Dotdigital operates a customer experience and data platform used by more than 4,000 brands across 150 countries. The company has been in operation for over 25 years and employs 450+ professionals globally. Its platform unifies customer data and automates engagement across email, SMS, WhatsApp, web messaging, push notifications, and advertising, powered by advanced analytics and AI-driven personalization.
The platform integrates with major CRM and e-commerce systems including Salesforce, Microsoft Dynamics, Shopify, and Adobe Commerce. Dotdigital provides both the technology and dedicated customer success management alongside strategic professional services to support implementation and ongoing optimization. The company holds ISO 27001 certification for data security and operates with carbon-neutral processes.
Dotdigital has been recognized as a leader across eight categories on G2. The platform addresses the core need for marketing teams to execute personalized campaigns at scale across multiple channels while maintaining a unified view of customer data and interactions.
