Astreya is a global managed IT services provider founded in 2001 and headquartered in San Jose, California. The company's core business involves designing, deploying, and managing complex technology environments for enterprise clients, with an AI-first operational approach. It maintains a presence in over 40 countries.
The company's technical scope covers cloud infrastructure, cybersecurity, digital workplace services, enterprise AI, data and application engineering, service desk operations, IT asset management, and AV collaboration solutions. Astreya has developed several proprietary AI agents and automation frameworks, including Ara, Lynx, Pictor, and AI OpsHub. It also publishes production-ready AI solutions on the ServiceNow Store and the Databricks Marketplace, such as TicketLens, Astraix, and Data Trust and Stats Intelligence (DTSi).
Astreya reports managing over 1.5 million tickets annually, supporting more than 500,000 end users across 40+ countries. The company cites an average customer satisfaction (CSAT) score of 4.95 out of 5.
