Zuma, headquartered in Santa Monica and backed by Andreessen Horowitz and Y Combinator, builds agentic AI systems for multifamily property management. Its platform automates the repetitive layers of onsite operations - lead engagement, tour scheduling, and rent collection - while keeping human staff in the roles that require direct human interaction. The company describes its approach as augmenting property teams rather than displacing them, operating under the premise that the future of work is human and AI working together.
Zuma's primary product, Kelsey, is an AI leasing assistant designed to handle the high-volume, time-intensive tasks that typically occupy onsite teams at apartment communities. The company claims to have served thousands of apartment communities and millions of residents to date.
Engineering and design at Zuma work directly alongside operations staff, with product iteration driven by feedback from property managers in the field. The company characterises its development pace as rapid and its priorities as impact-led rather than prestige-led - a culture signal aimed at those who want their work deployed and tested quickly against real-world conditions.
