Weave operates an all-in-one platform for small- and medium-sized healthcare practices, integrating phone systems, two-way texting, appointment scheduling, automated reminders, reviews management, and payment processing. The platform consolidates the entire customer journey from initial contact through final payment, reducing the need for multiple standalone tools.
The company's product suite includes several AI-powered tools. Call Intelligence analyses patient sentiment and identifies revenue opportunities from phone conversations. The AI Receptionist handles appointment booking, answers frequently asked questions, and processes payments. Response Assistant automates the management of online reviews. These tools draw on more than a decade of patient interaction data to inform their training.
Weave serves diverse healthcare verticals including dental, optometry, medical practices, veterinary clinics, physical therapy, podiatry, and other specialties. The company is recognised as a G2 leader in Patient Engagement, Optometry, Dental Practice Management, and Patient Relationship Management software. Headquartered in Lehi, Utah, Weave focuses on helping practices improve patient experiences, enhance staff productivity, and capture additional revenue through automation.
