Monzo is a UK-based digital bank, founded in 2015 and authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority. The company operates primarily through a mobile app, serving over 14 million personal and business customers across the UK and Europe.
The bank's product range includes full-service current accounts, integrated savings products, investment options, pension management, loans, and credit cards, all managed within its mobile application. This single-app approach allows customers to handle their complete financial lives from their phones.
Monzo's stated mission is to make money work for everyone. The company actively incorporates user feedback into its product development process, with its community of customers suggesting features, testing the app, and providing input that shapes the bank's offerings and direction.
