First Help Financial provides auto loans and loan-lifecycle services to consumers with limited access to traditional financial services. Founded in 2006, the company operates across 48 states and has expanded its portfolio by 30-40% annually over the past nine years. The firm offers flexible auto loan products designed for first-time buyers and overlooked consumers, along with end-to-end loan management from application through payoff.
The company manages a diverse technical infrastructure built on Python, Django, and JavaScript, with deployments across Microsoft Azure and AWS. First Help Financial maintains offices near Boston, Massachusetts and in Phoenix, Arizona, and employs over 450 people representing more than 20 countries. Customer support is available in English, Spanish, and Portuguese.
The organisation has been recognised as a Great Place to Work for five consecutive years. Its culture emphasises compliance, customer service, and colleague development, with a stated commitment to providing fairly priced lending to underserved communities across America.
