Compass Connections is a national nonprofit headquartered in San Antonio, Texas, providing case management and direct services to vulnerable children and families across the United States. Established in 2011, the organisation operates emergency shelters, group care facilities, family preservation programmes, foster care and adoption services, and medical support, with offices and service locations spanning the country. The team comprises seasoned professionals with more than a century of collective child welfare experience, and the organisation holds CARF accreditation.
Beyond its direct service provision, Compass Connections operates two significant national infrastructure services. Compass United delivers 24/7 call center services as a federal partner to the U.S. Department of Health and Human Services, supporting children, parents, and sponsors. The organisation also took over operations of the National Human Trafficking Hotline in 2024, managing this critical national resource.
The organisation's approach to service delivery emphasises culturally sensitive and trauma-informed care. Its service lines address the full spectrum of child welfare needs, from emergency intervention through transitional support for youth preparing for adulthood. This breadth of capability positions the organisation as a large national provider of case management and integrated family services.
