Actifai, founded in 2019, is a technology company that provides an AI-powered sales platform specifically for broadband, cable, telecom, and ISP providers. The platform is designed to help these service providers improve customer acquisition, retention, and upsell efforts. It operates in the U.S., Canada, and Europe.
The company's primary product is the AI Agents Suite, a modular system of agents - including Engage, Digital, Support, Retention, and Upsell - built to grow subscriber numbers, increase average revenue per user (ARPU), and improve sales rates. The platform is grounded in technical domains of Artificial Intelligence, Sales Optimization, and Customer Data Analytics.
Actifai reports powering millions of sales and support experiences for over 25 ISP customers. Documented customer outcomes include an average 22x return on investment, a 10-30% improvement in sales conversion rates, and a 6-11% lift in customer retention.
