Zoom Communications was founded in 2011 by Eric Yuan and a team of 40 engineers to build video meeting software. The company has since grown to serve hundreds of millions of users worldwide, from small businesses to global enterprises.
The core offering is Zoom Workplace, an AI-first collaboration platform integrating video meetings, team chat, phone, whiteboard, and document collaboration. This unified approach addresses the fragmentation of workplace communication tools, allowing teams to switch between modalities within a single interface rather than toggling between separate applications.
The company operates globally and maintains a focus on video communications technology, real-time collaboration, and cloud-based infrastructure. Recent product development emphasizes AI capabilities embedded throughout the platform, reflecting a strategic decision to centre artificial intelligence in its product roadmap rather than treating it as an afterthought.
