Southwest Airlines, founded in 1967, is a major American low-cost carrier headquartered in Dallas, Texas. The company operates a fleet serving 117 airports across 11 countries, carrying more than 140 million customers annually. It employs more than 72,000 people.
The airline's business model centers on providing accessible, low-cost air travel with an emphasis on friendly service and operational reliability. It is widely recognized for pioneering the low-cost carrier approach in the United States, challenging established industry norms to make flying more affordable.
Southwest Airlines cultivates a distinctive workplace culture built on three principles: a "Warrior Spirit," a "Servant's Heart," and a "Fun-LUVing Attitude." The company emphasizes putting people first, a philosophy that extends to both its customers and its workforce.
