Smith is a performance commerce agency headquartered in Columbus, Ohio, with additional offices in Ottawa-Gatineau, Canada, and Santiago, Chile. The firm also maintains a remote workforce distributed across the United States and Canada. It works with clients across manufacturing, distribution, healthcare, and retail sectors.
The agency specialises in helping brands transform their operations and customer engagement through digital strategies and commerce experiences. Its technical work spans commerce technology as well as data and AI solutions, enabling over 500,000 transactions daily for its clients.
Smith's services focus on performance-oriented commerce, supporting brands seeking to modernise their digital infrastructure and improve the effectiveness of their customer-facing operations.
