SimpliSafe is a Boston-based home security company founded in 2006. It designs, engineers, and sells wireless alarm systems, cameras, smart locks, and 24/7 professional monitoring services for residential customers across the United States. The company positions itself as a pioneer of the DIY home security market, building systems intended to be installed by anyone in minutes without professional help.
Its hardware relies on cellular and wireless connections, which keeps systems operational if home power or Wi-Fi is disrupted. The monitoring service is staffed by live agents around the clock; when a camera detects a potential intrusion, agents can view the feed and communicate directly with anyone on the premises. SimpliSafe operates without long-term contracts or hidden fees, and serves more than 5 million customers.
The company has been named "Best Home Security Systems" by U.S. News & World Report for six consecutive years, and has received recognition for customer service from both Newsweek and USA Today. SimpliSafe describes its design philosophy as oriented toward protection rather than surveillance, with an explicit emphasis on privacy in its product development.
