Safelite Group is the largest auto glass specialist in the United States, providing repair and replacement services to 6.2 million customers each year. Founded in 1947 from a single location in Wichita, Kansas, the company has grown to more than 850 locations across all 50 states and employs 13,500 people. Services include in-shop repairs and mobile delivery, available in most areas, backed by a nationwide lifetime warranty. Customers can reach the company at any hour through its 24/7 service operation.
Technicians work with a proprietary toolkit developed in-house. The TrueSeal® system standardises precise auto glass installation, while Mobile Resource Management (MRM) handheld devices give field staff real-time job management capabilities. All technicians are trained and certified through the company's own SafeTech® programme, which is supplemented by paid training from day one.
Safelite invests in employee development beyond initial certification. Tuition reimbursement runs up to $5,250 per year, and the company offers flexible PTO and paid volunteer days. Community engagement is formalised through the Safelite Foundation. The company describes its internal culture through what it calls the "Safelite Spirit" - a set of values centred on a service mindset and a can-do attitude.
