The Public Service Division (PSD) is a central agency within Singapore's government, tasked with driving transformation across the nation's public service. Its mandate spans people and culture development, leadership development, capacity building, and the promotion of quality service delivery. Operating exclusively within Singapore, the division works to modernise the public sector's approach to its workforce and to how it serves the public.
A key initiative under PSD is ServiceSG, a first-stop service concierge designed to help citizens seamlessly access relevant government services across multiple agencies. This reflects the division's broader focus on integrated service delivery. The agency's work is underpinned by a set of cultural principles that position its people as its greatest asset, fostering a collaborative and innovation-driven environment with a focus on officer growth and purpose. This commitment has been externally recognised, including a Gold Award for Excellence in Corporate Wellness.
