PharmEasy is an Indian digital healthcare platform that functions as a consumer healthcare 'super app'. The platform provides on-demand, home-delivered access to prescription and over-the-counter pharmaceutical products, diagnostic test services, and teleconsultations. It operates across more than 1,200 cities and 19,000 pin codes in India, serving over 4 crore (40 million) families.
The platform's core offering includes online medicine ordering from a catalogue of over one lakh products, lab test booking with home sample collection from NABL-certified laboratories, and online doctor consultations. Healthcare products span categories including diabetic care, sexual wellness, personal care, ayurvedic care, skin care, and women care. Delivery times range from as low as four hours to within 24-48 hours, with same-day delivery available in select cities.
PharmEasy's technical work involves artificial intelligence, applied in services such as its AI-assisted physiotherapy offering. The company operates a vertically integrated system connecting manufacturers, distributors, and retailers, which it uses to generate cost savings for consumers. A loyalty programme called PharmEasy Plus is also available to customers.
