Founded in 1998, Nielsen Norman Group is a user experience research and consulting firm. The company conducts user research, provides consulting, and delivers training programs to design professionals. Its work is evidence-based and grounded in a research-driven methodology.
The firm operates globally and has published hundreds of articles, reports, and books on UX topics over more than 25 years. Its core services include UX consulting, which addresses complex design challenges across digital product industries, and comprehensive training programs for professionals worldwide.
Nielsen Norman Group also offers a UX Certification program, which is designed to validate professional competence in the field of user experience.






