Kohl's is a large American omnichannel retailer founded in 1962 in Brookfield, Wisconsin. It operates more than 1,100 stores across 49 states and runs a digital shopping platform designed to complement its physical footprint. Its product range spans apparel, footwear, home goods, electronics, and beauty products - the latter including a Sephora shop-in-shop assortment available in stores.
The company's technical focus spans several domains relevant to large-scale retail: omnichannel operations, e-commerce and digital experience, store operations, and customer loyalty and promotions. Its buy-online-pick-up-in-store (BOPIS) service and Kohl's Cash loyalty programme are among the mechanisms it uses to integrate its physical and digital channels.
At its scale - serving millions of customers across nearly every US state - Kohl's operates across a broad stack of retail functions, from supply chain and store operations to digital platforms and data-driven promotions. The organisation continues to invest in both its in-store experience and its online channels, positioning its stores as both retail locations and community pickup points.
