JustAnswer operates an expert marketplace that connects customers with verified professionals across more than 700 specialties. Launched in 2003, the platform now serves customers in 196 countries and has answered over 25 million questions. It covers medical, legal, veterinary, automotive, technology, and home repair domains among others, with experts including doctors, lawyers, veterinarians, mechanics, and technicians.
The platform verifies its network of over 12,000 experts through a rigorous eight-step process that includes third-party credential confirmation. It offers 24/7 availability with an average initial response time of approximately six minutes. JustAnswer operates in four languages and supports 38 currencies, reflecting its global footprint.
JustAnswer is owned by Pearl, a parent company positioning itself as providing artificial intelligence for professional services. The combination of advanced AI with verified human expertise forms the company's core approach to delivering what it describes as accurate, accountable, and fast assistance.
