Founded in 1974, Decisiv operates a Service Relationship Management (SRM) platform that connects manufacturers, dealers, fleets, and service providers to manage service events for commercial vehicles and other high-value assets. The platform serves as a system of engagement across the commercial vehicle service ecosystem, integrating real-time data between all parties involved in a repair or maintenance event.
The company's platform currently links more than 5,000 service locations with 74,000 fleets, managing approximately 7 million assets globally. Its client base includes major commercial vehicle and equipment manufacturers such as Volvo, Mack, Peterbilt, Kenworth, Hino, Isuzu, TICO, Wabash, and Carrier. Decisiv's technical work spans platform development, connected ecosystem architecture, and real-time data integration.
Decisiv's team includes technology veterans who have collaborated across six successful ventures. The company works across several industry verticals, including trucking, warehousing, logistics, dealerships, and broader OEM and service provider networks.
