Customertimes is a global digital transformation consultancy founded in 2007 and headquartered in New York. With a team of over 1,000 professionals, the firm delivers AI automation, data intelligence, and customer experience solutions to clients ranging from mid-market companies to Fortune 500 enterprises across more than 60 countries.
The company's technical work spans several major platforms and disciplines, including Salesforce, Microsoft, and SAP implementation and services, as well as modern data platforms, cloud infrastructure on AWS and Google Cloud, enterprise integration, software engineering, AI and machine learning, and enterprise XR and immersive solutions. Customertimes holds strategic partnerships with each of these technology platforms. It also develops proprietary products - CT REx, CT Mobile, CT Vision, and CT Pharma - engineered in-house to complement its consulting and implementation services.
Industry focus includes Healthcare and Life Sciences, Consumer Packaged Goods, Manufacturing, Insurance, and Software. This vertical specialisation sits alongside broad technical capability, a combination the company describes as merging the domain expertise of a large enterprise with the agility of a boutique consulting firm.
